Refund Policy

1. 7-day money-back guarantee

If RotateProduct isn't right for you, email info@rotateproduct.com within 7 days of your first payment for a plan and we'll refund that payment in full. No questions asked, and it doesn't matter how many credits you've used.

When we refund, we also cancel the subscription and remove the plan's remaining credits. Videos you already downloaded are yours to keep. Refunds go back to the original payment method through Stripe and usually show up within 5 to 10 business days, depending on your bank.

2. Renewals

The guarantee covers the first payment for a plan. Renewals aren't refunded, but you can cancel any time from your account and nothing renews after that. Unused credits never expire, and you keep them after you cancel.

3. Failed and broken videos

• Failed renders: if a video fails on our side, its credits go back to your balance automatically. If they don't show up, email info@rotateproduct.com.
• Clearly broken videos: every finished video is checked automatically. If it clearly failed (for example the product didn't rotate or changed shape), we offer one free retry for that video.

4. Billing issues

If you think you were charged incorrectly, email info@rotateproduct.com and we'll sort it out.

5. Contact us

Questions about refunds? Email info@rotateproduct.com.
Dinge Technologies Kft.
Address: Hungary, 2100, Gödöllő, Úrréti utca 20.